Heat Pumps
When discussing heat pump options customers will sometimes say, “I have heard bad things about heat pumps so I don’t want one.” This is usually an uninformed response to a really great product. The benefit of energy savings when installing a heat pump in an all electrical home is tremendous.
Heat pumps are only bad if not properly designed, installed, and maintained.
- Heat pumps will save 60% or more on heating cost vs. natural gas.
- High efficiency heat pumps have “smart heat” which keeps the air coming out of the ducts at 100 degrees or more.
Researchers at Pacific Gas & Electric Co. looked at the heat pumps in the households of 48 customers who complained about their heat pump. Not one of the heat pumps was functioning properly.
Among the reasons heat pumps got a bad wrap:
- Leaky, poorly assembled, or badly designed duct work
- Low air flow from the unit
- Incorrect Freon levels or systems that leaked Freon
- Thermostats improperly installed or used
Most of the homeowners had called a contractor more than once, but researchers found that service technicians were inadequately trained. They often did slipshod work, lacked up to date equipment & spent insufficient time diagnosing the problem.
ALL CUSTOMER COMPLAINTS ABOUT HEATPUMPS WERE RELATED TO IMPROPER INSTALLATION AND MAINTENANCE
A properly installed and maintained heat pump is the perfect option for all electric homes.

