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Feedback

Use This form to Send Feedback about Your Recent Experience with Weeks Service Company.

We take great pride in making sure that each and every customer is 100% satisfied with our work.  Please let us know how we've done.  If you have an urgent request please call us at 281-332-9555 and let us know right away.  We are here to help you!

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Type of service* Service
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Please check the number that you feel is accurate in rating our services.  5 being the highest rating, 1 being the lowest rating.  Feel free to comment in the space provided.

1)  Was your initial call for an appointment handled promptly and efficiently?
5            4             3           2           1

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Comments:

2)  Did you find our estimator helpful in providing you with the information you needed to make your decision?
5            4             3            2           1 Minimum number of selections not met.Maximum number of selections exceeded.

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Comments:

3) If applicable, was our credit department helpful in arranging any financing that you may have needed?
5            4            3            2            1
Comments:

4) Were our installers/technicians polite and helpful?
5            4            3            2            1
Comments:

5) Were you pleased with our workmanship?
5            4            3            2            1
Comments:

6) If applicable, did our installers go over the operation and maintenance required for your new system?
5            4            3            2            1
Comments:

7) If applicable, do you feel that the installation lives up to all that you were promised?
5            4            3            2            1
Comments:

8) Do you know of any problems that need our attention?
Comments:

9) Is your home more comfortable now?
Comments:

10) Breifly explain the reason you chose Weeks Service Company to install your new home comfort system.
Comments:

11) May we use your name as a reference to your neighbors and others in your area? Yes  No  Please make a selection.

12) How would you rate our company overall?
5            4        3            2            1 Please make a selection.
Any final comments or suggestions?